Are we responsible for cleaning the boat when we are done?
Yes. There is a broom and rags/cleaner on each boat. Please clean and prepare all trash to discard before return to the Boat Ramp. If you leave food, crumbs, etc on the boat the birds will destroy the boat over night. Also, if you leave the boat dirty, you will be charged a cleaning fee. Our dock assistants will be ready to receive and park a clean boat.
What is the cancellation policy?
Once you book your rental date, you can cancel and get a full refund or request an alternate date anytime prior to 7 days before the rental date. Within 6-2 days prior to reservation you can cancel for a 75% refund. No-shows or canceling the day of will be charged the full rental rate. We can refund bookings to a gift card to use for a future booking if you so choose. Rescheduling to available day is FREE!
Can we return the boat early?
Yes, once you have gone over the safety briefing with our staff you can come and go as you please. There will not be staff at the dock when you return. However, you can return the boat whenever you would like.
Will the full tank of gas last all day?
Yes, all our rentals come with a full tank of gas. That is plenty of fuel to last a full day rental.
Is the booking fee charged when you book, or the date of the rental?
When you book online, the total booking fee is charged right then.
Do you take a security deposit when booking?
No. When you book online, the full rental price will be charged when you book. We do not hold a deposit. However, we do hold the credit card information in case of damages to the boat.
Is the dock wheelchair accessible?
Yes, State Operated boat ramps are wheelchair accessible. There is a safety lip and bit of a gap between the dock and the pontoon deck. However, the pontoon deck sits level in the water with the dock. So its just a matter of getting the chair over the gap and onto the boat.